Privacy policy

Last Updated: April 2025

Welcome to the official website of Moi et mon humain ("we," "our," or "the site"). Access to and use of this website are governed by the following terms and conditions. By browsing our site, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, we invite you not to use the site.

We reserve the right to update, modify, or revise these terms at any time. We recommend checking this page regularly to stay informed.

1. Introduction

Welcome to the Moi et mon humain website (“we,” “our,” “us”). We are committed to protecting your privacy in accordance with Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect the following types of data:

  • Identification information: name, email address, phone number, shipping address.

  • Payment data: related to purchases made through our store.

  • Browsing data: IP address, browser type, pages visited, session duration.

  • Usage data: interactions with our site, preferences, order history.

3. Use of Your Information

Your data is used to:

  • Manage orders and payments

  • Provide personalized service and improve our website

  • Communicate with you (confirmation, follow-up, special offers)

  • Comply with legal obligations

4. Information Sharing

We do not sell or rent your data. Your information may only be shared with:

  • Service providers (payment processing, delivery, hosting)

  • Competent authorities, if required by law

5. Data Security

We use advanced security protocols (SSL, encryption, firewalls) to protect your information against unauthorized access or misuse.

6. Your Rights

In accordance with the law, you may at any time:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to the processing of certain data

  • Withdraw your consent at any time

To exercise these rights, please contact us at: info@moietmonhumain.com

7. Cookies and Similar Technologies

We use cookies to:

  • Remember your preferences

  • Facilitate navigation

  • Improve site performance

  • You can disable cookies in your browser settings, but this may affect certain functionalities.

8. Data Transfers

We store your data in Canada. If a transfer is necessary (e.g., processing via a tool based abroad), it will be carried out in compliance with applicable security standards.

9. Changes to the Policy

This policy may be updated without notice. The date of the latest revision is indicated at the top of the page. We encourage you to review it regularly.

10. Contact Us

For any questions about this policy or the management of your data, please contact us:

Moi et mon humain

Address: 4410 Rue Principale, Saint-Cyrille-de-Wendover, QC J1Z 1E5
Email: info@moietmonhumain.com
Phone: (450) 775-4685